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Frequently Asked Questions
I’M HAVING TROUBLE INSTALLING OR USING YOUR FONT
Please see my font installation guide if you’re unsure of how to install the font. Otherwise, please drop me a message via the form and let me know exactly what your issue is, and I’d be happy to help! It’s also very helpful if you can provide information such as your operating system (e.g. Windows 10, Mac OSX) as well as the software you’re using (e.g. Photoshop CC 2019).
I DIDN’T RECEIVE A DOWNLOAD LINK/HOW DO I GET THE FONT?
Once you make a purchase, you should be re-directed to a payment confirmation page which contains your download link. You will also be sent a download link to the e-mail address which you provided at checkout. If your download link has not arrived after 30 minutes, please check your Junk/Spam e-mail folders. You can also register an account with us – and if you register with the same e-mail address you used to make the purchase, your download link should be available from your account page after logging in. If you still haven’t received any links to download your purchased font, please get in touch via the form and I will manually e-mail you a copy of the font as soon as I can.
CAN YOU SEND ME AN INVOICE FOR MY PURCHASE?
After making your purchase, an e-mail will be sent to the address you provided, containing your download link as well as a link to generate your invoice. Here you can enter your details and generate an invoice – feel free to print this or save as a PDF for your records. Didn’t get the e-mail? Register an account with us under the same e-mail address you provided for your purchase. After logging in to your account page, you can re-download your font or generate an invoice for your purchase at any time.